Leapwise Privacy Policy
This privacy policy provides information on the data we hold in relation to our contacts and is also the main online privacy policy for the website of Leapwise Limited.
We take your privacy and the protection of your personal data seriously. We will only store, process and disclose your personal data where we have your consent or have a legitimate interest and in accordance with the law. We will make it clear when we collect personal information and will explain what we intend to do with it.
We do our best to protect your privacy through the appropriate use of information security technology.
This policy does not cover links to other websites that we may provide to you.
Our contact details
Name: Leapwise Limited
Registered Address: 20b Highbury Park, London N4 5AB
Person Responsible: Tom Gash
E-mail: enquiries@leapwiseadvisory.com
Data Retention
Data relating to any prospective clients and suppliers will be reviewed regularly and stored for no longer than necessary for business purposes.
Data relating to our clients and suppliers will be stored in line with HMRC guidance and professional requirements for 6 years after the last communication for work delivered.
Last Updated: 19.09.2023
Type of personal information we collect
We currently collect and process the following information:
- Personal contact information – e.g, name, business name
- Contact Information – e.g, postal and email address, telephone number
- Other personal information you submit to us
- Other information (including from third parties) that we use to make our own information better or more useful – for example, data about organisations, industries, marketing campaigns and other matters relating to your business
If you contact us to make an enquiry or complaint, we will collect information to enable us to respond.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Prospects
- You have Emailed us in connection with our services
- You have contacted us through a website contact form
- You have signed up to our newsletter
Clients
- You have bought goods or services from us or someone we represent, and we will collect personal information to manage the contract or sale
Suppliers
- We will only take personal details required to facilitate the goods or services bought from you
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for holding and processing this information are:
- We have your consent. You are able to remove your consent at any time. You can do this by contacting enquiries@leapwiseadvisory.com
- We have a contractual obligation.
- We have a legal obligation.
- We have a vital interest.
- We need it to perform a public task.
- We have a legitimate interest.
Email Marketing
Your contact data will only be used for marketing emails if you have opted in to receive them.
Data Sharing
We will not share your data with any third parties outside of the Leapwise Team.
We may also use other carefully chosen third parties in the delivery of our services who can also access and process your data. Therefore, when consenting to us using your data, this may also be provided to those other parties who will not be authorised to use this data for their own or any other purposes. And all will access and process data on our behalf in line with UK Data Protection Laws.
We may also share data if required by law or any official agency.
How we store your personal information
Your information is securely stored. Our data is stored in two places:
Emails and files are stored within our Microsoft 365 platform across Outlook and SharePoint.
Client personal and contractual information for both prospective and contracted clients, including those no longer under contract in line with our retention policy, are held securely in our CRM, Hubspot and on Microsoft 365.
Client information will be checked and the data permanently deleted at the end of the data retention period.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at enquiries@leapwiseadvisory.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to by sending an email to: enquiries@leapwiseadvisory.com
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
ICO website: https://www.ico.org.uk