As economic difficulties and strained public finances continue to dominate the headlines, demands for efficiency are ever more visible. In the US, Trump’s Department of Government Efficiency (DOGE) has been a disruptive and extraordinarily contentious example of this....
Public service performance depends on millions of decisions – from those made in the boardroom to those at frontline. At all levels, decision-makers need information to help them make smarter choices. And, as we’re always told, data really is everywhere today. With...
In 2022, the Police, Crime, Sentencing and Courts Act introduced the Serious Violence Duty. This legislation required local authorities and other public services to work together to prevent and reduce serious violence in their communities. In 2023, like many other...
Introduction Police Scotland (1) is a large and ambitious service, with outstanding detection rates for high harm crimes and a proven track record of providing good service to victims and witnesses. The Challenge The service has made a number of changes and...
Introduction Islington Council (1) is a high performing and stable authority, with ambitious leadership and a recently appointed Chief Executive, Victoria Lawson (2). The council faces a number of immediate challenges, however, including: the need to deliver on...
