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People and Culture

We help to build inclusive, high-performing organisations and teams

We give voice to whole organisations – from senior leaders to frontline operators – with a data-driven, evidence-based approach that builds stronger workforces, better leaders, and lasting public impact

We work with public sector clients to:

  • Deliver people-centred workforce strategies, cultural audits, and workforce insights
  • Develop leaders at all levels across organisations
  • Implement complex cultural change programmes
  • Change workforce behaviour and help develop organisations facing complex problems
  • Embed new systems, policies, and ways of working for the long term

Our teams at Leapwise are always:

  • Impact-focused - using robust evidence and analysis to drive decisions that get results
  • Informed - building on our trusted and influential sector experts, passion, insights, and connections
  • Collaborative - working closely with leaders and the workforce to support sustainable change

Our Client Impact

We have designed inspectorate-recognised service improvements and developed the most advanced workforce insights capability available anywhere in UK policing

New National Police Wellbeing Survey

We led the redesign and delivery of the National Police Wellbeing Survey 2025 for Oscar Kilo, achieving record response rates and accelerating reporting timescales by four months

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Avon and Somerset Police Leadership Academy

We delivered a new Target Leadership Model and training curriculum to strengthen leadership at all levels, particularly among ‘first line’ leaders in the force

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Police Service of Northern Ireland Staff Assessment

We led an urgent assessment of workforce capability and capacity requirements, generating insights that empowered leaders to make rapid decisions

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Our clients

Islington
HMPPS
Independent-Anti-Slavery-Commissioner
Hertfordshire_PCC_logo
Gumtree
Deloitte-Canada
catch-22-logo-3
Bluelight-Commercial-1
APCC-1
WestMidsLogo
Home-Office
NPCC
PDS
Oxford
On_Purpose
NPC
Oscar-Kilo
MOJ
MOPAC
hounslow-council-logo
Kent-Police
Norfolk-1
Police_Service_of_Northern_Ireland_badge
Staffordshire_Police_logo
Suffolk
Surrey_Police_badge
Thames_Valley_Police_logo
Avon-1
Cleaveland-Police-1
Untitled-design
Deavon-and-Cornwall-Police
Hertfordshire_Constabulary
Police Service of Northern Ireland
"The Leapwise team worked really well with us at pace... They worked with us to review our available information, benchmark and challenge us, and bring enhanced rigour to statistical analyses - supported by bringing to bear their broad understanding of wider UK policing context."
Aldrina Magwood Assistant Chief Officer for Strategy and Transformation
Oscar Kilo - The National Police Wellbeing Service
""Leapwise immediately impressed me with their technical abilities... as well as their sensitive and mature approach to stakeholder management. They are really tuned in to how policing works, its complexities and the sensitivities around capturing voice, data sharing, and costs."
Andy Rhodes OBEDirector
London Borough of Hounslow
"The outcome surpassed expectations. It has delivered a methodology Hounslow is now seeking to adopt across all relevant change activity."
Rob MeldrumAssistant Director for Finance
Home Office Directorate Away Day
"Having this away day facilitated like this was like flying first class or being in a chauffer driven car. It gave me proper space to think, step back and contribute. I never want to facilitate my own away day again"
Joanna WestDirector, Home Office
Association of Police and Crime Commissioners
"We have worked with Leapwise on several occasions and do so because they have a deep understanding of the sector, but also take the time to really get beneath the surface of issues by engaging widely with stakeholders."
Phil GoldingCEO
Catch22
“Colleagues across Catch22 enjoyed working with Leapwise very much, particularly valuing an approach to project management that favours candour, human relationships, and paperwork on a ‘needs-only’ basis. We wouldn’t hesitate to appoint Leapwise in the future.”
Pamela DowDirector
Cleveland Police
“Leapwise provided support at the outset of Cleveland Police’s improvement journey. The team were very hard-working and provided intelligent and insightful input into the development of our improvement plan and strategic objectives."
Chief Constable Mark Webster
College of Policing
"I engaged Leapwise in this work because of their developed understanding of policing across the UK and their ability to work with and optimise the contribution of all senior leaders... They lived up to high expectations.”
Chief Constable Mike Cunningham
Devon and Cornwall Police
"Leapwise's point of separation is their professional acumen: building trusted relationships with senior leaders, workforce, and partnerships. They bring insight, experience, and wisdom. They are a catalyst for change, with an intellect, energy and drive. Leapwise established collegiate behaviours, communicating with honesty and positivity that unlocked minds, unblocked systems and built a platform for sustainable success."
Chief Constable Shaun Sawyer
Gumtree UK
"Leapwise have been instrumental in helping transform the reputation of our business with the law enforcement community. They bring an innovative approach to problem solving and have the ability to draw out useful insights from incredibly complex data.”
Fergus CampbellHead of Communications
Hertfordshire Constabulary
"Leapwise and their toolkits have helped the constabulary to improve strategic decision making and empowerment throughout the organisation.”
Chief Constable Charlie Hall
Home Office
"Leapwise were adept at problem structuring and solving, using qualitative and quantitative research measures, and presenting complex findings in a simple visual way that aided the decision-making process. We were hugely impressed and wouldn’t hesitate to work with Leapwise again.”
Kayleigh ChapmanHead of Police Strategy and Reform Unit
Islington Council
“Having partnered with Leapwise before… I knew they would bring strategic insight, pace, and a truly collaborative approach. The team quickly understood what we needed, how to get the best from leaders across the organisation, and how to facilitate sensitive and important decisions."
Victoria LawsonCEO
HM Prison and Probation Service
“Leapwise worked alongside the team to achieve a clear line of sight between objectives and activity. What worked particularly well was the flexible and embedded approach that Leapwise took, adapting their focus to meet an evolving brief. I would look forward to working with them again.”
Jim BartonExecutive Director
HM Prison and Probation Service
“Leapwise worked alongside the team to achieve a clear line of sight between objectives and activity. What worked particularly well was the flexible and embedded approach that Leapwise took, adapting their focus to meet an evolving brief. I would look forward to working with them again.”
Jim BartonExecutive Director
Police Scotland
“I was impressed by the focused, engaging, and creative approach adopted by Leapwise in supporting the work to develop our long-term vision… Leapwise’s commitment and insights were pivotal to successful delivery of these objectives."
Alan SpeirsDeputy Chief Constable
Suffolk Constabulary
"A really constructive engagement. As a team, we have all grown through the last few weeks and months.”
Chief Constable Rachel Kearton
Surrey Police
"Leapwise bring energy, enthusiasm and focus to helping us develop our long-term plans"
Chief Constable Gavin Stephens
West Midlands Safe Centre Partnership
“I have no doubt that the success of our bid to the design phase, which will potentially have a significant impact on the lives of vulnerable young people for many years to come, was down to the rigour and quality of the analysis and attention to detail that Leapwise instigated from the beginning."
Louise ReesChair
West Midlands Safe Centre Partnership
"The best decision that the West Midlands Safe Centre Partnership made was employing Leapwise as their consultants."
Hugh DisleyProgramme Manager

Our Experts

We draw on expertise from our full-time staff, freelance associates, and Policing, Justice, and Public Safety Advisory Council in our people and culture work.

Dr Tanvi Bhatkal

Manager

With over 10 years experience (including managing delivery of the National Police Wellbeing Survey), Tanvi is our in-house lead for this service area.

Linkedin

Serena Kennedy KPM DL

Advisory Council Member

Serena was Chief Constable of Merseyside Police and previously worked for Cheshire Constabulary and Greater Manchester Police.

Nicola Hughes

Associate

Nicola is a trusted leadership development expert who has worked to prepare ministers for government and PCCs for their new terms.

Want to learn more about our people and culture offer? Reach out to Tanvi at the button below.

Speak to Our Team

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